Strategy Manager

Role Overview

• You conduct 1:1 strategy calls with customers and provide clear next steps.
• You are the primary point of contact when a customer does not know what to do, has reached goals and needs next steps, or is dissatisfied because they are not making progress.
• You have a clear understanding of the customer's strategic journey.
• You act as a reliable sparring partner with strategic foresight.
• You actively contribute your strategic expertise with customers and within the team.
• You coordinate closely with other experts and the team to ensure the best possible customer journey on strategy topics and are supported by an Account Manager.

Requirements

• Experience in Customer Success and in managing customer relationships.
• Self-motivation, reliability, and a structured way of working.
• Proficiency with remote communication tools (Slack, Google Meet, Asana, etc.).
• Team-player mentality.
• You embody LLP's values and vision—both internally and with customers.
• Proactive initiative to contribute to process and product-related improvements.
• Resilience and flexibility to act confidently in challenging situations.

Benefits

• Work from anywhere | We’re a global remote team that values freedom and delivers results.
• Individual growth plans | We offer a career, not just a job—one that challenges you.
• High performance through OKRs & KPIs | You’re measured by clear goals, not by presence.
• Unlimited vacation policy | Full flexibility as long as you deliver your results.
• Exclusive team retreats | We regularly bring the remote team together at inspiring locations.
• Top-level workshops & sparring | Direct access to founders with a €35M track record.
• Radical team spirit | We celebrate successes, challenge each other, and grow together.
• Ownership over hierarchy | Your ideas matter more than your title.
• Expert access | Regular sessions with international experts on topics such as business, travel, and living abroad — growth extends beyond work.