Provides leadership and direction to the on-site implementation team on the design and execution of the solution and definition of business process workflows
Takes ownership of a solution within an implementation project and architect software solutions that solve the customer’s business problem
Key contributor to the Change Management efforts for global or regional program implementations
Prepares and delivers presentations for user, management, and executive level audiences
Provides advice to customers regarding industry best practices and process methodology
Assists Project Manager(s) in planning efforts
Able to assess business needs that fall outside the standard solution
Facilitates integration discussions of product functionality and product architecture
Leads the project team to design and develop functional specifications for modifications, interfaces, reports and screens
Interacts closely with Development services in modification development, quality delivery and organizing demonstrations with customers on modifications
Creates and modifies procedural and system documentation throughout the project
Supports the development and execution of test scripts to ensure Blue Yonder consistently meets the customer's business objectives
Provides level 3 non-technical support during the 'go-live' period
Serves as a technical liaison and contributes to key meetings between Project Manager, key customer contacts, and customer users, including key executive project sponsors
Requirements
12 – 16 years of corporate experience
Bachelor's degree (or equivalent) in Computer Science or Engineering or other relevant discipline
Expertise in technical configuration of WMS product, Solution Integration, Quality Assurance, System Testing, PLSQL, SQL Server, and Performance Tuning
Hands-on Experience on Technical configuration of WMS product (preferably Blue Yonder /RedPrairie WMS), Jasper reports, Nice labels, Pagebuilder and MOCA
Knowledge on interfaces between WMS and ERP/Host, TMS, WLM, T&T, Parcel, 3rd party system that integrates with WMS
Knowledge on integration between WMS and Voice / Material Handling / ASRS systems
Ability to resolve complex problems with minimal guidance
Excellent computer skills with in-depth knowledge of operating systems, client/server technology, ERP systems, Integration and Middleware technologies and applications
Ability to develop and maintain strong, productive relationships with customers, partners and consultants
Strong proactive communicator and presenter, able to influence and collaborate at all levels of an organization to maximize problem resolution while effectively presenting information and responding to highly specialized technical questions
Highly developed analytical and problem solving skills
Ability to effectively and proactively work independently
Teamwork mentality
Contributes to the growth of the technical consulting practice by developing and maintaining practice aids, databases, best-practice collateral
Ensures compliance with the following internal and external company policies and procedures: Company project methodology
On-time submission of Time, Travel and Expenses report
Company procedures related to travel and expenses
Skill set and availability requirements as per the organization's needs
Knowledge in performance tuning techniques is added advantage
Knowledge on Azure fundamentals
Provides guidance to Support Services in responding to base technical issues
Understanding and experience with the technical requirements for the product line assigned
Understanding of Database structures
Understanding of various technical platforms and infrastructures
Understands Blue Yonder product suite so as to convey relationships and touch-points to the customer
Works with appropriate parties to ensure issues are resolved