Coordinating and executing end-to-end shipping operations for Kraft Heinz affiliate partners, including co-packers, licensees, and third-party distributors.
Ensuring on-time, in-full delivery, cost effectiveness, and regulatory compliance.
Planning, scheduling, and executing daily outbound shipments for affiliate orders in line with routing guides, service levels, and documentary requirements.
Validating orders for accuracy, inventory availability, and shipping instructions; resolving exceptions and prioritizing critical shipments.
Booking carriers and appointments; selecting mode (LTL, TL, intermodal, parcel) to balance cost and service; supporting rate negotiations and tender acceptance.
Preparing and managing shipping documentation, coordinating with customs brokers for cross-border shipments.
Monitoring pick/pack/ship activities across plants, 3PLs, and co-packers; tracking shipments, proactively communicating delays, and driving corrective actions.
Managing freight claims (damage, shortage, loss); investigating root causes and partnering with carriers and warehouses on resolution.
Maintaining accurate shipment data within ERP/TMS/WMS and ensuring master data integrity.
Achieving logistics KPIs, including OTIF, tender acceptance, appointment adherence, and reporting and analytics.
Supporting month-end close activities: reconciling freight accruals, validating invoices, and resolving billing discrepancies.

Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent experience.
3–5 years of hands-on experience in shipping, transportation, or warehouse/logistics operations; CPG or food industry strongly preferred.
Proficiency with ERP/TMS/WMS systems (SAP preferred), EDI transactions, carrier portals, and appointment scheduling tools.
Strong knowledge of LTL/TL routing, NMFC/freight class, tariffs, accessorial, and parcel shipping; familiarity with temperature-controlled logistics.
Excellent knowledge of export/import processes, Incoterms, and shipping documentation.
Advanced Excel skills; experience with analytics/reporting tools such as Power BI or Tableau.
Excellent communication skills, customer focus, and cross-functional collaboration; strong problem-solving and organizational abilities.
Ability to thrive in a fast-paced environment, manage multiple priorities, and drive continuous improvement.

Affiliate Shipping Specialist

Key skills