Lead and coordinate technical activities across all project phases, ensuring proper documentation and execution
Analyze system performance and drive optimization using FlexNet tools and best practices
Troubleshoot and resolve complex technical issues across head-end systems and network components
Monitor system health, investigate network failures, and improve meter read performance
Recommend and implement system improvements, including over-the-air upgrades and hardware enhancements
Collaborate closely with customers, project managers, and SMEs to support successful deployments
Act as a technical liaison to internal teams, including Sales, providing system insights and reports
Maintain and execute preventive maintenance plans (daily, weekly, monthly)
Analyze backend data flows to diagnose and resolve deployment issues
Support system upgrades and ensure smooth operational transitions
Contribute to system design improvements and ensure compliance with data security and regulatory standards
Provide technical guidance during testing phases and participate in system review sessions

Bachelor’s degree in Computer Science, Engineering, or a related field
2–3 years of experience in software development, systems support, or applications engineering
Working knowledge of SQL (intermediate level)
Basic experience with Linux systems
Strong analytical and problem-solving skills with the ability to handle complex technical issues
Excellent communication skills and ability to work collaboratively with technical and non-technical stakeholders

Application Engineer

Key skills