Business Systems Analyst – Lead

Role Overview

• Provide day-to-day configuration and administrative support for supply chain tools
• Guide users through access requests and ticket submission processes and serve as a primary point of contact for escalations
• Act as a liaison between business needs and IT systems, driving efficiency, integration, and user adoption
• Serve as a central point of contact for supply chain operations, collaborating with cross-functional stakeholders to identify and address performance gaps, mitigate risks, and drive continuous improvement opportunities
• Develop a strong understanding of supply chain tools, including but not limited to Oscar, SAP, MTA, Supplier Connect, RFQ, Tungsten, CTSI, and Smartsheet
• Support new supply chain users by guiding them through the access request process
• Set up supply chain requirements for new projects in Oscar
• Maintain and update supply chain user and project information in Oscar, including changes to buyers, sourcing, logistics, and notification contacts
• Partner with the Digital team to identify opportunities to improve and simplify existing tools
• Prepare standard work instructions for key tool functionalities
• Collaborate with Digital, Analytics, and IT teams to enhance data quality, automation, and reporting capabilities
• Serve as a supply chain subject matter expert in business reviews, Kaizen events, and transformation initiatives
• Manage the execution of multiple interdependent initiatives, ensuring alignment with business priorities and resource constraints
• Support change management and stakeholder communications to enable sustainable implementation of improvements

Requirements

• Bachelor’s degree in Science, Computer Science, Supply Chain Management, Operations Management, Business, or a related field; or equivalent experience
• Minimum of 2 years of experience in business ERP/system solutions, supply chain operations, operations management, or a related role
• Preferred: Experience working in global or multi-site supply chain environments
• Preferred: Experience working with SAP
• Strong analytical and problem-solving skills, including root cause analysis capabilities
• Self-motivated and able to work independently with minimal supervision
• Strong customer focus and service orientation
• Excellent verbal and written communication skills
• Detail-oriented with strong organizational abilities
• Demonstrated ability to collaborate effectively in a team environment
• Proactive mindset with a strong sense of urgency

Tech Stack

• ERP

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan with company matching contributions
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off