Key skills
CloudFirewallsSaaSLeadershipProduct ManagementCustomer SuccessSalesCloud Security
About this role
Role Overview
- Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS West Region
- Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery
- Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments
- Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads
- Drive operational excellence through process improvement, tooling, and the effective management of KPIs to enhance automation and reduce manual effort
Requirements
- 5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS
- 3+ years of experience in a leadership role managing delivery teams in a high-growth environment
- Proven experience managing geographically distributed teams and cross-functional stakeholders
- Demonstrated experience in leadership development and implementing organizational strategy
- Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols
Tech Stack
- Cloud
- Firewalls
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!