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Manager, Professional Services at Zscaler | JobVerse
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Manager, Professional Services
Zscaler
Remote
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Manager, Professional Services
United States
Full Time
2 weeks ago
$140,000 - $200,000 USD
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Key skills
Cloud
Firewalls
SaaS
Leadership
Product Management
Customer Success
Sales
Cloud Security
About this role
Role Overview
Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS West Region
Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery
Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments
Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads
Drive operational excellence through process improvement, tooling, and the effective management of KPIs to enhance automation and reduce manual effort
Requirements
5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS
3+ years of experience in a leadership role managing delivery teams in a high-growth environment
Proven experience managing geographically distributed teams and cross-functional stakeholders
Demonstrated experience in leadership development and implementing organizational strategy
Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols
Tech Stack
Cloud
Firewalls
Benefits
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
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