Global Head of Sourcing and Procurement

Role Overview

• Leads the team of Supplier Relationship Executives and/or Category Managers who manage Supplier contracts on behalf of Strada
• Accountable for colleague engagement initiatives
• Accountable for development, deployment and maintenance of ongoing Governance practices and strategies to be utilized across the Strategic Sourcing and Supplier Management team
• Identifies opportunities for optimization and operationalizes processes that increase efficiency, reduce costs and creates capacity to support new Supplier contracts
• Operates well in “gray space” and is able to build framework and processes to support new projects, new scope or orphaned work from the ground up
• Collaborates with Third-Party Security, Data Privacy, Finance, Legal, HR and business leaders to define and/or streamline processes where dependencies exist with Global Spend Management Team
• Monitors and measures results against team targets, including Supplier cost savings, Supplier consolidation and Supplier Management SLAs
• Oversees the execution of projects and the deployment of new tools for the Global Spend Management team
• Manages the annual budget for Global Spend Management
• Sets strategic direction for the Global Spend Management Team, including but not limited to establishing annual performance goals, defining the scope of work and driving GSM processes with business leaders
• Consults with business leaders on Supplier risk management strategies and presents suggestions with a balanced view of risk management techniques that will result in the least amount of disruption to the sales process, client services and operational delivery
• Maximizes Supplier revenue-share/annual recurring revenue opportunities in partnership with business owners
• Acts as the contractual partner between suppliers and the business while identifying potential opportunities for negotiations and for favorability within contracts, including deployment of revenue-share based models and/or referral agreements
• Works with the Commercial team to define Supplier flow-downs to incorporate into client contracts, including but not limited to Supplier pass through costs/pricing, funding agreements, KYC, ADA capabilities and other non-negotiable terms and conditions
• Partners with business leaders, Legal and Marketing to ensure proper documentation is in place for Supplier contracts that involve warrants, trademarking, white labeling or press releases
• Works closely with business leaders and the shared services organizations, leading teams to the development of short
• and long-term sourcing strategies that support the business
• Drives the execution of procurement policies to meet the needs of internal stakeholders and delivery to clients, while eliminating or minimizing risks to Strada
• Accountable for the supplier governance process, based on supplier tiering approach; drives overall value and strengthens the ROI

Requirements

• Bachelors degree in business, finance, supply chain management or applicable field
• 12+ years of experience in one or more of the following operational outsourcing disciplines: Health, Wealth, Payroll and Cloud, Technology or or broad experience across multiple outsourcing disciplines
• 7+ years Client Management/Account Management experience
• 10+ years of experience managing people and developing high performing teams
• Experience managing client and/or third-party supplier contracts, with a detailed understanding of Terms and Conditions of the Services Agreement, Statements of Work and Fee Schedules
• Deep expertise in overseeing Governance routines and processes: change orders, Service Level Agreements, performance dashboards, escalation management, root cause analysis, risk mitigation, audit compliance (SOC I and SOC II), business continuity, data privacy and related Governance routines
• Strong financial acumen, including but not limited to P&L Management, budgets and forecasting, invoice validation, cost savings, ROI/cost modeling and operational fee structures (ie: PEPM/PEPY, volume-based pricing, variable charges, RUs, minimum guarantees and ARC/RRC)
• In-depth understanding of PII, GDPR and data privacy
• Excellent communication and relationship management skills, with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization
• Strong cross-cultural skills and experience working with global delivery models
• Solutions oriented, with a proven track record of using facts, data and cost modelling techniques to build business cases and influence decisions
• Experience in negotiation techniques; proven ability to deliver favorable agreements which meet business requirements
• Strong knowledge of the industry and market trends
• Project management or program management experience
• Working knowledge of contracting process and tools
• Able to travel as required

Tech Stack

• Cloud

Benefits

• health coverage
• wellbeing programs
• paid leave (vacation, sick, parental)
• retirement plans
• learning opportunities