Manager, Clinical Program Demand Management

Role Overview

• Serve as the primary procurement point of contact for assigned studies and programs from early planning through First Site Activation (FSA)
• Develop and maintain program and study-level third-party outsourcing plans aligned to portfolio forecasts and operational timelines
• Build, manage, and proactively monitor Vendor Sourcing Timelines (VSTs), ensuring visibility of milestones, dependencies, and risks
• Guide Study Management Teams (SMTs) on vendor selection strategy, maximizing use of preferred and qualified vendors in alignment with category frameworks and Category Management
• Identify new vendor service needs, geographic gaps, and scope changes, escalating appropriately to Sr. Manager and Category Management
• Ensure timely handoff of specifications, vendor requirements, and governance approvals to contracting teams to support execution
• Monitor sourcing progress and pivot proactively to mitigate delays or barriers impacting study start-up
• Ensure study-level vendor selection and outsourcing activities comply with internal procurement policies, regulatory requirements, and Clinical Outsourcing SOPs
• Maintain accurate entries across demand planning tools, vendor risk systems, and required documentation platforms
• Identify and communicate contracting and operational risks to Study Management Teams
• Collaborate closely with Clinical Operations, Category Management, Finance, and Vendor Contract Management to align study needs with procurement execution
• Participate in continuous improvement initiatives to enhance demand planning efficiency, reduce contracting cycle times, and improve quality standards

Requirements

• Bachelor’s degree required (Business, Life Sciences, or related field)
• 5-7 years of professional experience, including meaningful experience in procurement, sourcing, or vendor management within biotech/pharma
• Strong understanding of clinical trial operations, study start-up processes, and vendor outsourcing models
• Demonstrated ability to manage multiple studies or programs concurrently in a fast-paced, matrix environment
• Solid knowledge of end-to-end sourcing and contracting workflows
• Strong project management skills with ability to track milestones, identify risks, and proactively resolve issues
• Effective communicator with the ability to engage Clinical Operations and technical stakeholders
• Strong organizational skills with high attention to detail and documentation accuracy
• Advanced degree preferred
• Procurement certification (e.g., CPSM, C.P.M.) desirable but not required

Benefits

• Includes life insurance
• Pension program contributions
• Mental health resources
• Remote work allowance
• Flexible work arrangements
• Access professional development funding
• Training platforms
• Employee referral bonuses
• Opportunities to contribute to impactful projects at Biogen
• Social activities