Process projects through to completion, adhering to program requirements.
Confirm the accuracy of information, interacting with internal and external customers, contractors, and program staff as needed.
Verify that energy-efficient products are eligible for incentives using database research.
Work with subject matter experts to review project inspection reports.
Update and maintain accurate and organized project tracking records and project tracking reports with detailed status notes on a regular basis.
Provide a timely response to all contractors, internal and external customers, and other program staff inquiries by chat, email and telephone regarding program questions and processes.
Effectively communicate with program participants and stakeholders in a variety of roles to collect necessary project information.
Occasional 1–2-day travel may be necessary.
Other duties and ad hoc projects as assigned.
Requirements
Ability to handle frequent interruptions and adapt to changes in workload and work schedules.
Ability to multi-task, set priorities and respond quickly to short-notice requests.
Must take ownership of the work, do what is required and follow through on all expectations.
This requires planning, managing time well and being available and accessible.
Intermediate to advanced skills in Microsoft Office software programs, specifically Word, Excel, PowerPoint, and Outlook.
Adobe Acrobat, also.
Experience with Salesforce and Monday.com is a plus.
Proficiency in the use of all general office equipment.
Proficiency in basic math.
Must be able to read, write and speak English.
Ability to use databases for reports and accurate data entry.
Previous experience working in a virtual environment is helpful but not required.
Must be located in the Portland, OR/Vancouver, WA metro area.
Benefits
Generous paid time off (PTO) so you can recharge and enjoy life, plus $500 provided annually when you take a week-long vacation.
401(k) company contributions to help build your nest egg.
Discretionary bonuses based on performance because your work deserves to be rewarded.
Professional development funds to learn new skills and grow.
100% virtual company.
Paid volunteer day to make an impact in our communities.
Fun team outings and events to bond with your colleagues.