Tech Hardware Asset Management Analyst II

Role Overview

• Support the end-to-end IT asset lifecycle (procurement, deployment, tracking, recovery, and disposal) across all end-user devices, including laptops, mobile phones, tablets (iPads), and handheld/scanning devices
• Maintain and validate asset and vendor data across systems, ensuring accuracy, completeness, and alignment with Finance records
• Perform data reconciliation between IT systems, vendor records, and financial data, identifying and resolving discrepancies
• Coordinate and manage inventory audits across geographically distributed teams, ensuring:
• Audits are completed in line with defined schedules
• Activities are tracked and evidenced through ticket-based workflows
• Discrepancies are identified, investigated, and resolved
• Support SOX compliance and audit readiness by maintaining accurate, traceable records and ensuring appropriate documentation, audit trails, and controls are followed
• Support asset recovery, return, and disposal activities, ensuring compliance with internal policies and external requirements
• Produce and maintain recurring and ad-hoc reporting (inventory, utilization, audit status, refresh cycles, financial tracking)
• Analyze asset and vendor data to identify trends, risks, and cost optimization opportunities
• Support vendor operations through data analysis, documentation review, and issue tracking/resolution
• Apply an automation-first approach by identifying opportunities to streamline and improve processes (e.g. reporting, audit tracking, data validation) using existing tools and workflows
• Support end-user device lifecycle activities, ensuring consistent and efficient user experience
• Proactively manage workload and priorities to meet service expectations and deadlines
• Escalate data integrity issues, control gaps, or process risks to management as appropriate

Requirements

• Undergraduate degree or equivalent experience
• 3–5 years’ experience in IT asset management, vendor operations, procurement support, or business operations
• Experience supporting inventory management, audits, or compliance processes
• Strong analytical skills with high attention to detail and data accuracy
• Proficiency in Excel / spreadsheets and familiarity with enterprise systems
• Experience with ticketing or workflow tools (e.g. ServiceNow) preferred
• Exposure to SOX controls or regulated environments preferred
• Experience with process improvement or automation tools (e.g. Power Automate, RPA, scripting) preferred
• ITIL Foundation Certificate preferred

Tech Stack

• RPA
• ServiceNow

Benefits

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself.