Head of Client Marketing

Role Overview

• Lead the strategy, execution, and continuous evolution of client marketing across a portfolio of digital banking brands.
• Own and drive measurable business outcomes, ensuring all marketing engagements deliver growth and strengthen client partnerships.
• Manage and grow multiple client relationships simultaneously, maintaining high standards for strategic thinking and execution.
• Translate client business objectives into effective marketing strategies, positioning, and go-to-market plans.
• Navigate complex client organizations and influence senior stakeholders to drive alignment and decision-making.
• Integrate AI into marketing workflows, strategy development, and execution to enhance efficiency, quality, and insights.
• Oversee the full lifecycle of marketing initiatives, from strategy through execution and ongoing optimization.
• Collaborate cross-functionally with creative, product, delivery teams, and external partners to ensure cohesive and effective output.
• Identify and pursue opportunities to expand client relationships, introduce new capabilities, and increase overall impact.
• Present strategic recommendations and performance insights to executive audiences with clarity and confidence.
• Simplify complex ideas and guide clients toward informed, effective decisions.
• Lead and align internal teams to deliver high-quality work in support of client goals.
• Foster a collaborative, high-performance team environment that balances accountability with support.
• Challenge existing approaches and introduce innovative ideas to elevate marketing effectiveness.
• Operate effectively in fast-paced, ambiguous environments, adapting strategies as needed.
• Take full ownership of client success, treating each engagement as a long-term partnership.
• Continuously seek opportunities to improve ways of working, unlock new value, and drive excellence across all engagements.

Requirements

• Senior leadership experience in client marketing, preferably across multiple brands or accounts.
• Proven ability to develop and execute end-to-end marketing strategies that drive measurable business growth.
• Strong experience managing and growing client relationships, with accountability for outcomes and performance.
• Agency mindset with the ability to lead multiple engagements simultaneously.
• Expertise in translating business objectives into impactful marketing strategies and go-to-market plans.
• Experience navigating complex organizations and influencing senior/executive stakeholders.
• Demonstrated ability to integrate AI into marketing workflows, strategy, and execution.
• Ownership of full marketing lifecycle, including positioning, growth strategy, execution, and optimization.
• Cross-functional leadership experience working with creative, product, delivery, and external partners.
• Track record of identifying and driving account growth opportunities and expanding client partnerships.
• Excellent communication and presentation skills, especially with executive audiences.
• Ability to simplify complex concepts and guide strategic decision-making.
• Strong team leadership and collaboration skills across cross-functional teams.
• Experience fostering high-performance team environments with clear expectations and support.
• Comfortable operating in fast-paced, ambiguous environments with evolving priorities.
• Innovative mindset with a willingness to challenge conventional approaches and introduce new ideas.
• Strong sense of ownership, accountability, and commitment to client success.
• Relationship-focused approach with a long-term partnership mindset.
• High level of curiosity, energy, and commitment to excellence.

Benefits

• Annual Cash Bonus and Equity Options commensurate with the role level and experience.
• Fully Remote.
• 401(k) plan.
• Insurance
• Health, Dental and Vision.
• Time Off.