Develop strong relationships with our clients by maintaining a high level of engagement, aligning business objectives, and providing raving fan service
Maintain a deep understanding of our solutions, client base, and best practices
Act as a trusted adviser and advocate for the client, ensuring success and maximum value as they adopt a new platform/service
Educate clients on business value of solutions and application of best practices
Provide business insights through client value presentations, Quarterly Business Reviews, and other methods

Bachelor’s degree or equivalent experience
Minimum of 2 years experience in a customer success, account management or other client-facing role

comprehensive compensation and healthcare packages
401k matching
paid time off
organizational growth potential through our online learning platform with guided career tracks

Inside Sales Customer Success Manager – House Accounts

Key skills