You proactively and comprehensively manage our clients and travel agency partners within our Account Management team
You are responsible for your own client portfolio and ensure optimal utilization of our services as well as the strategic expansion of our product offering
You actively strengthen customer loyalty and make a significant contribution to customer satisfaction
You work closely with the Sales, IT and Customer Service teams — together you ensure smooth processes and strong results
You independently take on projects and contribute your ideas

Completed vocational training in travel services or a comparable commercial qualification with relevant professional experience
At least 2 years' experience as a Business Travel Specialist or in a comparable role within the industry
Ideally, experience with OBE (Online Booking Engine) systems
Strong negotiation skills, an independent and detail-oriented working style, and excellent communication skills
You are characterized by team spirit, personal responsibility and resilience
Confident use of Microsoft Office applications and a strong affinity for digital tools and new systems
Business-fluent German and fluent English, both written and spoken.

Permanent employment contract and long-term prospects
Flexible and hybrid working options
Performance-based bonuses after successful completion of the probationary period
Discounted Deutschlandticket for your commute
Free fruit and drinks & regular company and team events
28 days' annual leave
Contribution towards company pension plan
Long-service anniversary payments
Modern, air-conditioned workplace in Prenzlauer Berg

Account Manager, TMC

Key skills