About this role

Work together with Sales associates to support customer needs by determining the best products and solutions
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders
Coordinate deliveries on behalf of customers
Answer sales calls for general information, addressing and resolving customer concerns or questions
Ability to effectively use customer relationship management (CRM) system and phone system

1-3 years of sales experience preferred
2-4 years of Pipes, valves and Fitting knowledge preferred
Exhibit strong skills for sales, including the ability to upsell
Proven track record of responding quickly to customer needs
Ability to react well in a fast-paced environment & follow through on commitments
Highly motivated and customer service oriented mentality
General digital literacy including Microsoft Office
Ability to quickly learn product knowledge and processes

Sales Support Representative – Industrial

Key skills