Ensure exceptional customer satisfaction by acting as the primary clinical and technical resource
Collaborate with IMR teams, Sales Leadership, Customer Service, Product Management, R&D, Finance, Marketing, and Manufacturing to address customer needs and drive successful outcomes
Conduct technical product training and equip IMRs and Leica sales teams with the tools, knowledge, and confidence needed to effectively position our solutions
Lead and support product demonstrations and evaluations to showcase clinical value and differentiate Leica systems
Drive awareness, adoption, and successful sales of Leica Medical products by executing high‑quality demos, evaluations, and clinical support
Contribute to territory strategies that increase win rates, accelerate the sales cycle, and expand market share
Gather strategic customer feedback to generate new product ideas and provide recommendations for Product Management
Partner with Sales Leadership, Product Management, and R&D to conduct field evaluations, validate product performance, and support local and national product launch initiatives
Collaborate with customers and clinical experts to generate field data, case studies, and real‑world evidence that demonstrate product benefits and strengthen Leica’s competitive differentiation
Requirements
High school diploma or GED with 10+ years’ experience in Medical sales (working in hospital environment) OR Associate’s Degree with 5+ years OR Bachelors’ Degree 2+ years
Knowledge of microsurgical workflows and experience supporting procedures in specialties such as Neurosurgery, ENT, Plastics, Spine, or Ophthalmology
Benefits
comprehensive package of benefits including paid time off