Drive initiatives to improve the reliability, scalability, and performance of VOD processing and the platform experience.
Partner with development teams on feature requests, system optimizations, and architectural improvements.
Lead proof-of-concept projects and technology evaluations to inform strategic decisions.
Design and develop dashboards, reporting tools, and data visualization solutions that provide actionable insights into encoding throughput, error rates, and operational KPIs.
Partner with stakeholders to define key metrics and translate business requirements into technical reporting solutions.
Maintain and enhance existing reporting infrastructure to ensure accuracy and reliability.
Develop automation solutions that augment and streamline day-to-day operational workflows, reducing manual intervention and improving efficiency.
Implement monitoring, alerting, and auto-remediation systems for VOD processing infrastructure.
Provide technical guidance and mentorship to team members.
Collaborate with cross-functional teams including Product, Engineering, and Operations to align on priorities and deliverables.
Document workflows, standard operating procedures, and technical specifications.

Minimum of 10 years of progressively complex related experience
Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, and/or equivalent work experience
Experience designing and building VOD processing and encoding workflows.
Experience working with on prem, and cloud based, transcoding and encoding solutions.
Ability to work independently to solve problems in both the video and IT domains.
Deep knowledge of video codecs and compression. (H.264/AVC, H.265/HEVC, AV1)
Knowledge of audio codecs and containers. (AAC, PCM, AC-3, EAC-3, Dolby Atmos)
Strong to advanced experience with command-line video tools like FFMPEG, MP4Box, and MediaInfo.
Extensive knowledge of ABR/OTT technologies. (HLS, DASH, CMAF)
Expert understanding of video fundamentals (resolution, frame rates, color spaces, HDR).
Comfortable with Mac, Linux, and Windows environments, specifically on the command line.
Strong communication skills.
Advanced scripting experience. (Python, BASH, Ruby)
Experience building automation tools, dashboards, and reporting systems.
Experience with REST API communication, preferably programmatically (through a scripting language library).
Experience writing technical documentation for consumption by both technical and non-technical people.
Experience with data visualization and metrics platforms. (Grafana, Datadog, or similar)
Experience with cloud platforms (AWS, GCP) and containerization. (Docker, Kubernetes)
Comfortable acting as a technical lead.

Principal Media Streaming Engineer

Key skills