Collaborating with partners and internal stakeholders to evaluate, design, and implement financial products and services.
Serving as an advocate for partners, assisting with implementations and remediation efforts.
Communicating partner issues and ensuring executive teams are aware of them.
Providing customer-focused delivery for partners.
Understanding partner goals and developing tailored solutions.
Collaborating with cross-functional teams to evaluate, design, and implement new programs and services.
Providing consultative support throughout the implementation process.
Demonstrating subject matter expertise.
Proactively addressing any issues, striving to exceed partner expectations.
Managing complex partner portfolios.

Bachelor's degree or equivalent education and work experience.
Typically, 3+ years with bachelor's or equivalent.
Creative thinking and problem-solving abilities.
Great rapport building and communication skills.
Great customer service acumen.
Ability to gain an understanding of partners and their position in the payments industry.
Maturity to work within and contribute to an expanding organization.
Ability to work efficiently in a fast-paced environment and balance multiple partners and objectives.
Ability to enable fast solutions for partner ideas and concerns.
Meet/Exceed team and organizational goals as outlined by leadership.

Account Manager II – Issuing

Key skills