Works within the Engineering teams to ensure they are always building the highest-value next increment with clarity and quality.
Reviews technical designs, reasons about tradeoffs and constraints, and understands their impact on delivery timelines and system behavior, without being the primary implementer.
Leverages deep experience with cloud ecosystems and partner business models to ensure platform capabilities align with how partners actually operate.
Leverage your hands-on experience within the cloud ecosystem and understanding of channel, reseller, and partner business models.
Develop deep empathy for the workflows of cloud partners: billing operations, margin management, reseller customer management, support operations, and service delivery.
Use direct partner conversations and operational insight to identify friction, gaps, and opportunities to improve how partners run their cloud businesses.
Prioritize capabilities that materially improve outcomes such as revenue growth, operational efficiency, margin visibility, billing accuracy, and scalability.
Bring strong understanding of cloud billing constructs, marketplace programs, margin models, and partner incentives across hyperscalers.
Help shape platform capabilities that manage or abstract complexity in areas such as multi-cloud billing aggregation, partner margin and discount models, customer invoicing and revenue operations, usage and cost transparency, and marketplace and private offer workflows.
Speak frequently with partners (aiming for 3–5 conversations a week) and internal stakeholders to validate ideas, refine workflows, and test assumptions.
Engage deeply with cloud partners, MSPs, SIs, and resellers to understand how they operate their cloud businesses.
Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into decisions, and explain "why" in a way that builds trust.
Ensure the component is cohesive across UX, APIs, data, and operational behavior, and supports partner-grade reliability and scalability.
Requirements
7–10 years of direct experience in the cloud ecosystem, ideally across roles such as cloud operations, FinOps, partner operations, or building platforms that serve cloud customers or partners.
Strong experience with cloud billing systems, cost and usage data, or revenue operations within cloud environments.
Deep understanding of the cloud partner ecosystem (resellers, MSPs, SIs, distributors, marketplaces). Candidates have likely worked within the partner ecosystem at some point in their careers.
Experience building or operating platforms that serve channel or partner-driven business models.
Strong product sense for turning messy operational problems into clear scope and shipped value with an excellent user experience.
Technical fluency in cloud fundamentals and APIs across AWS, Google Cloud, and/or Azure.
Coding experience is a plus — enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors. Must have demonstrated experience using AI to accelerate product specifications and development.
Excellent communication skills: ability to engage deeply with partners, cloud experts, and internal stakeholders.
A bias for action and continuous improvement: you ship, measure, learn, and iterate.