Analyze the end-to-end customer journey, identifying key conversion drivers, drop-offs, and friction points across web, mobile, and internal systems
Perform deep-dive analyses on funnel performance, cohorts, and customer segments to uncover actionable opportunities
Partner with product teams to evaluate experiments and feature performance, ensuring sound interpretation of test results
Translate complex, cross-platform data into clear, actionable recommendations that improve conversion and customer experience
Define and refine KPIs that measure funnel performance and product impact
Connect insights across systems to provide a holistic view of customer behavior and business outcomes
Work with large datasets across Snowflake, HEAP analytics, Amperity CDP, and internal systems
Write and optimize complex SQL queries to support analysis and reporting
Combine and validate data from multiple sources, navigating inconsistencies and gaps where needed
Collaborate closely with product, design, engineering, marketing, and operations teams
Communicate insights clearly to both technical and non-technical stakeholders
Help establish shared definitions and measurement frameworks for conversion and performance

Bachelor’s degree in quantitative field (e.g., Computer Science, Statistics, Economics, Mathematics)
5+ years of experience in product or data analytics
Strong experience analyzing conversion funnels and customer behavior
Advanced SQL skills and experience working in data warehouse environments (e.g., Snowflake)
Experience with BI and visualization tools (Tableau, Power BI, etc.)
Familiarity with product analytics tools (e.g., HEAP) and customer data platforms (e.g., Amperity) or similar systems
Solid understanding of A/B testing principles and interpreting experimental results
Demonstrated ability to take initiative, navigate ambiguity, and deliver insights that drive business impact

Senior Data Analyst

Key skills