Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules
Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform
Troubleshoot customer deployment issues across small to large enterprises
Utilize and engineer native and 3rd party software deployment technologies
Develop scripts and processes around Falcon sensor deployment
Plan and report software deployment status
Work closely and collaboratively with customer information technology teams
Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and continuous improvement
Conduct training sessions to promote the adoption of cloud platform best practices across the organization
Leveraging CrowdStrike applications to support customers in vulnerability and asset management
Assist customers with the integration of CrowdStrike into existing tools
Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data
Work closely and collaboratively with Platform Professional Services team to lead educational series for the Falcon Cloud Security and related applications
Facilitate working relationship between product, engineering, and other cross-functional teams
Requirements
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline
5+ years of experience performing IT deployments or in an end user/customer environment
Cloud platform expertise and certifications for AWS, Azure, or GCP
Extensive knowledge of at least one public cloud
Extensive knowledge of cloud and container deployment technologies
Strong knowledge of CSPM
Expertise in Linux administration and usage of CLI