About this role

Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites
Respond to Breakdowns: Diagnose and fix issues quickly to keep customer operations running smoothly
Deliver Great Service: Build trust with customers through clear communication, professional support, and effective problem-solving
Travel to Customer Sites: Support customers primarily across Dallas and Houston, with 2–3 overnight stays per week
Handle Service Calls: Manage field service requests promptly and professionally
Document Work: Keep accurate records of service visits, repairs, and maintenance
Support Linx Solutions: Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability

Experience in a hands-on technical, service, engineering, or customer-facing field role
A strong service mindset with a genuine desire to help customers succeed
Comfort working independently, often on the road, as part of a growing US operation
Valid US driver’s license
Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2–3 nights away per week

Field Service Engineer

Key skills