About this role
Role Overview
- Perform follow-up on insurance billing and collection activities
- Verify the accuracy and completeness of insurance records and claims
- Contact insurance companies to expedite payments for physician services
- Research and resolve patient registration and coverage charge review edits
- Review patient accounts to verify the accuracy of information
- Utilize Epic, system tools, and payer websites for claim submission and status
- Meet Quality Assurance (QA) and efficiency standards daily
- Support and act as a resource to others regarding patient registration and coverages
- Correct registration and coverage information as necessary
- Interact with management and staff to discuss issues
- Act as back-up support for the billing team and perform other duties as assigned
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience
- 2 years of experience in Bookkeeping/Accounting and/or Medical Collection Setting
- Skills in Claims Resolution, Collections Strategies, Confidential Data Handling, Epic EHR, Health Insurance Billing, ICD-10 Procedure Coding System, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone Communications
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan, starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources