Validation Sales Solutions Engineer

Role Overview

• The role owns the delivery of the technical sale of the Kneat Gx solution.
• Being an SME in both the Kneat Gx Software and the Validation Industry to effectively present the value of the solution.
• Working closely with the sales and marketing teams on leads and opportunities with customers.
• Providing technical support to the sales team or directly to the customer, to ensure the customer fully understands the value and benefit of the Kneat Gx solution.
• Owning the delivery of the technical input to the sales process, ensuring value is demonstrated effectively and efficiently.
• Liaising effectively with the sales team, to ensure that the correct technical information is being shared with the customer.
• Overview and maintenance of demos, trial and workshop databases, product information, etc.
• Being a Subject Matter Expert for Kneat products and technology, and its applied use in industry.
• Being a Subject Matter Expert in Validation Processes within the Pharmaceutical and Medical Device Industries.
• Working closely with the Contract Manager to ensure Proposals, RFP’s and Questionnaires have correct technical and scope information.
• Liaising with the Kneat Professional Services Team, Account Managers (where applicable) and the Process Engineering Team, requesting support and resources where needed and collaborating on developments with existing customers.
• Ensuring the success of customer workshops and pilots through effective process mapping and training.
• Ensuring the solution sold to the customer is technically sound and assisting with the handover process to the project team.

Requirements

• Graduation from a post-secondary institution with a bachelor’s degree, ideally in Engineering or Quality.
• Ideally working as a Validation Engineer, Mechanical Engineer or Quality Engineer in a Life-Science company or previously from this background currently in a similar role in a software company.
• Experience or Education in Sales would be a benefit, but not necessary.
• Good communicator with customer facing experience a distinct advantage.

Benefits

• A fantastic culture, team, energy, and a high-growth successful company
• Competitive salary and benefits
• Flexible work arrangements
• Health benefits
• Training & professional development