Senior Solutions Engineer, Client Development

Reed Smith LLP is a law firm that is looking for a Senior Solutions Engineer in Client Development. This role involves bridging client business needs with technology solutions, leading initiatives to enhance efficiency in litigation and corporate legal departments, and supporting business development through technical sales enablement.

Responsibilities:

• Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions
• Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy
• Facilitate client feedback loops to ensure insights inform product design and service delivery
• Support business development efforts as a sales engineer by demonstrating solution capabilities
• Design and deliver tailored demonstrations of legal technology platforms, including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications
• Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals
• Partner with product vendors to refine offerings based on client requirements
• Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows and corporate processes
• Apply process mapping methodologies to design scalable, repeatable solutions
• Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance
• Oversee complex, multi-workstream engagements across litigation and corporate legal projects
• Provide leadership to cross-functional project teams
• Deliver executive-level communications and updates to senior client stakeholders
• Drive implementation of AI and GenAI platforms for litigation and corporate legal use cases
• Identify opportunities for AI-assisted litigation strategy, workflow automation, and transaction support
• Mentor junior team members and foster a culture of collaboration and legal domain excellence
• Represent the firm as a thought leader at client events and industry conferences

Requirements:

• Bachelor's degree in business, computer science, industrial engineering, data analysis, or related field required
• 7–10 years of experience in consulting, legal technology, or business transformation roles
• Experience delivering litigation technology solutions and corporate legal technology solutions
• Demonstrated expertise in sales engineering, client training, and process mapping
• Track record of implementing and scaling AI, CLM, and legal operations platforms
• Strong written, verbal, and presentation skills
• Deep knowledge of litigation workflows, corporate contracting processes, and legal operations
• Expertise in workshop facilitation and training delivery
• Strong analytical, project management, and leadership skills
• Ability to sit or stand for prolonged periods
• Ability to perform extensive computer work requiring hand and wrist dexterity
• Ability to read and interpret documents and screens
• Ability to communicate effectively in verbal and written formats
• Ability to work in a fast-paced environment and adapt to change
• Ability to exercise independent judgment and manage priorities
• Ability to maintain confidentiality of sensitive information
• Ability to work extended hours when needed
• Advanced degree or certifications strongly preferred