About this role

Develop and lead the HR AI change management strategy for Synchrony, ensuring all business and functional areas align to the enterprise AI vision and roadmap.
Partner across the business with senior leadership and functional HR to embed people-centered change practices into all AI-related initiatives.
Establish a consistent framework for assessing AI-driven workforce impacts, including role redesign, skill evolution, and change readiness.
Define and measure key success indicators for AI adoption, engagement, and cultural enablement.
Lead efforts to help every employee understand how their role will evolve with AI, through clear communication, education, and support resources.

8+ years of HR and organizational change experience, including leadership in transformation, digital adoption, or enterprise change management.
Proven success leading large-scale change initiatives that impact workforce roles, culture, and capability.
Understanding of AI concepts and their implications for workforce transformation.
Strong strategic thinking, influence, and communication skills with the ability to connect at all levels across the organization and simplify complex concepts.
Experience working in highly matrixed, global organizations.
Demonstrated curiosity and systems thinking.

VP, HR – AI Enterprise Change Management

Key skills