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IT Business Support Specialist at Stewart Title | JobVerse
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IT Business Support Specialist
Stewart Title
Remote
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IT Business Support Specialist
Florida, United States of America
Full Time
2 weeks ago
No Visa Sponsorship
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About this role
Role Overview
Provides technical support to users for business applications, addressing issues and optimizing system performance.
Reviews application-related problems, conducts performance analysis, and delivers user training to enhance efficiency and usage.
Lead troubleshooting for complex business application issues, often coordinating with vendors and IT development teams.
Develop and deliver training for support specialists to build team capability and ensure consistent support practices.
Analyze system performance, identify trends, and recommend enhancements to optimize business processes.
Act as a subject matter expert (SME) for specific applications, guiding best practices and offering strategic insights.
Drive process automation and system improvement initiatives to enhance user experience and operational efficiency.
Participate in on-site customer visits to foster relationships and gather direct feedback for continuous improvement.
Requirements
High school diploma required; Bachelor’s preferred
Typically requires 5+ years of related work experience
Benefits
a variety of health and wellness insurance options and programs
paid time off
401(k) with company match
employee stock purchase program
employee discounts
Apply Now
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