Help manage client communication, calendar scheduling, and follow-ups
Call clients to book, confirm, and reschedule appointments as needed
Serve as the first point of contact for new and existing clients through phone, text, and email
Set up and manage email campaigns using the company's CRM (GoHighLevel)
Use GoHighLevel (GHL) to log client details and track communication
Build rapport with clients through consistent and friendly communication

Excellent spoken and written English (near-native level; clear and easy to understand)
Prior experience in appointment setting, client coordination, or customer service preferred
Strong organizational and multitasking skills
Familiarity with GoHighLevel (GHL) is required
Tech-savvy and able to manage communications across different platforms (email, text, VoIP)
Reliable, detail-oriented, and professional in client interactions
Prior experience working with a business owner, company founder, etc (as an admin or executive assistant)

Executive Assistant, EA

Key skills