Generator Engineer III, Field Services

Role Overview

• Provides expert engineering support for both scheduled and emergent maintenance activities on generators and associated auxiliary equipment.
• Involves troubleshooting, inspections, repairs, and electrical testing of generator stators, rotors, and components.
• Includes regular interaction with internal and external customers.
• Requires in-depth technical knowledge and strong problem-solving skills.
• Involves frequent domestic and international travel both during outage season and in support of customer meetings and other initiatives during the off-season.
• Demonstrates core competencies: Action oriented, change champion, customer-focused, developing self & others, and ownership.
• Provides on-site and remote technical assistance for installation, repair, and maintenance of generator systems.
• Conducts electrical and mechanical testing, including IR, RSO, PI, DLRO, EL CID, Hi-Pot, Tan Delta, Surge, Pole-to-Pole, and Leakage Drop testing.
• Supports NCR (Non-Conformance Reports) and RFI (Request for Information) dispositions.
• Develops and reviews internal planning documents summarizing electrical system scope for proposals.
• Interprets or reverse engineers single-line diagrams and identifies design requirements for electrical systems.
• Responds to technical inquiries from customers and integrates design input from Mitsubishi headquarters.
• Improves generator system designs for cost-efficiency, constructability, and reliability.
• Creates and maintains technical documentation, reports, and risk assessments.
• Provides regular updates to management and contributes to achieving schedule requirements.
• Supervises technicians and provides direction during major, minor, and crawl-through generator inspections.
• Provides support with the creation of cost estimates and technical proposals for assigned work scopes.
• Participates in on-site meetings and serves as a customer-facing representative for the Generator Services group.
• Ensures proper use and adherence to safety practices and protocols at all times.

Requirements

• Bachelor’s or Master’s degree in Electrical Engineering or related field, or equivalent combination of education and experience.
• Minimum 10 years of related field experience in generator testing, troubleshooting, and maintenance.
• Extensive knowledge and experience working with large air-cooled and hydrogen-cooled generators.
• Experience with Voltage Regulator analysis and repair.
• Experience working on other OEM generator equipment is a plus.
• Proficiency in interpreting technical drawings and applying codes/standards.
• Strong analytical, written, and verbal communication skills.
• Proficiency with project management tools, databases, and technical software.
• Must possess a valid driver’s license and a valid passport.
• Ability to travel domestically and internationally as needed.

Benefits

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.