Crafting human-centered experiences that exceed user expectations and achieve business objectives; producing any CX/Design artifact required to propel projects forward.
Collaborate with the user research team to plan research activities; ensuring we have the right insights to drive our design and product strategy.
Synthesize user data from multiple sources, translating research insights into actionable recommendations and creative design solutions.
Driving a roadmap alongside a product manager and a multidisciplinary agile team.
Collaborate with a wide range of roles from other designers, copywriters, researchers, product managers, data scientists, legal advisors and marketing specialists.
Create workshops to facilitate cross-functional collaboration.
Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community.
Generate final assets and work with developers to implement and validate specifications.
Presenting work to executives and stakeholders.
Develop compelling stories and visual elements to communicate ideas.
Give and solicit feedback from other designers and the product team, in order to continually raise our bar for quality.
Elevate the team’s design practices and methodologies, while being an advocate for user-centered, data-driven design.
Requirements
At least 5 years of relevant experience designing digital products that have been released in the market, with a proven track record of success.
Capacity to understand business needs and translate them into design requirements.
Ability to contribute to multiple initiatives concurrently, with ambiguous scope.
Ability to present ideas to senior management.
Expertise in usability, user-centered design and design thinking practices.
Expertise in facilitation, design research, and strategy.
Mastery of design tools (Figma etc.)
Experience working with design systems and on native mobile applications.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
Benefits
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more