Communications & Engagement Specialist

Role Overview

• Executes day-to-day communications, employee engagement initiatives, and recognition programs for aviation account
• Ensures timely, accurate delivery of communications across multiple channels
• Helps strengthen account culture and engagement through structured, process-driven communication operations and content management
• Drafts, edits, and distributes communications across email, newsletters, and SharePoint
• Manages the communications calendar, tracking deadlines, and ensuring timely distribution
• Creates and formats announcements, success stories, and case studies
• Maintains distribution lists, shared mailboxes, and communication trackers
• Builds PowerPoint presentations including business case decks, Monthly Business Reviews (MBRs), and leadership updates
• Manages and maintains account SharePoint sites with current, organized content
• Gathers content, updates, and inputs from sites and stakeholders to maintain centralized story libraries
• Executes employee engagement and recognition initiatives including campaigns, awards, and surveys
• Coordinates logistics, communications, and follow-ups for programs and initiatives
• Maintains account templates, toolkits, and communication resources aligned with brand standards
• Supports governance activities such as MBRs, Town Halls, and Annual Reports
• Tracks engagement metrics and maintains reporting trackers and dashboards
• Coordinates with account teams to gather input and ensure deadlines are met
• Provides ad hoc support for site requests and meetings through coordination and materials preparation
• Routes and responds to communication requests in a timely, professional manner
• Supports the Communications Manager with meeting preparation, materials, and follow-ups

Requirements

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, English, Business, or related field
• 3-5 years of experience in communications, public relations, marketing, or related role
• Demonstrated experience creating and managing communications content across multiple channels
• Proven ability to manage multiple projects and deadlines simultaneously with minimal supervision
• Highly organized with exceptional attention to detail
• Excellent written and verbal communication skills
• Technically proficient in PowerPoint, SharePoint, and Microsoft Office Suite
• Collaborative and proactive with ability to work independently or as part of a team
• Execution-focused with responsive approach to meeting deadlines
• Process-driven with ability to take initiative within established guidelines

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay