Assistant Manager

Role Overview

• Achieves overall sales, KPI and profit goals of his/ her assigned location.
• Manages day to day operations of the store as an on-the-floor leader.
• Performs all functions and ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner.
• Delegates tasks appropriately and holds team accountable.
• Models and ensures all Casa de Montecristo policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
• Ensure compliance to all state and local regulations.
• Maintains a comfortable, responsible and safe environment.
• Analyzes store reporting to identify opportunities and implements plans to increase topline retail sales and profitability through product education, events, and outside partnerships.
• Partners with store leadership team to ensure all expenses and costs within the store to achieve positive store contribution and be in line with the set budget objectives.
• Assists Store Manager to recruit, train and lead a team of top performing associates.
• Challenges and inspires others to achieve and execute sales driving initiatives.
• Monitors and manages store staffing levels, proactively and according to the needs of the business.
• Provides coaching in the moment and performance feedback to employees.
• Acts as an ambassador for the brand within his/her market.
• Active participant in local networking, marketing, events and activities.
• Must be able to effectively communicate both verbally and written, across the organization.
• Maintains visual standards to support the brand image.
• Demonstrates an energetic, persistent and professional demeanor.

Requirements

• One plus years of retail or hospitality management experience.
• Ability to work a flexible schedule (night, weekends, holidays).
• Previous experience with successfully coaching and developing others is required.
• Ambitious self-starter, adept at leading through others to consistently deliver superior results.
• A track record of motivating and inspiring a team of individuals to meet challenging standards.
• Demonstrated flexibility and emotional intelligence to confront frequently changing business conditions with energy and accountability.
• Strategic planning and execution skills.
• High attention to detail.
• Strong analytical and problem-solving skills.
• Uses data to make informed decisions with pace.
• Excels in time management and multitasking.
• Ability to manage competing priorities and thrive in a fast-paced environment.
• Natural communicator with a strong executive presence.
• Known to build relationships both inside and outside the organization.

Benefits

• Competitive salary
• Flexible scheduling
• Employee discounts
• Opportunities for professional development
• Paid time off