Risk Services Specialist, Healthcare – Long-Term Care

Role Overview

• play a critical consultative role supporting our customers, brokers, and underwriting partners.
• conduct in‑depth risk assessments, engage directly with healthcare leaders and frontline staff, and translate complex exposures into practical, prioritized recommendations that improve safety, reduce loss, and support sustainable operations.
• work across hospitals, long‑term care and retirement homes, and community‑based organizations, helping customers strengthen programs related to patient and resident safety, infection prevention and control, workplace violence prevention, emergency preparedness, and more.
• contribute to the evolution of our Risk Services offerings by developing tools, education, and best practices tailored to the healthcare and social services sector.

Requirements

• Completed a 3 or 4 years post-secondary program
• Minimum 8 years of experience in risk management, loss control, health and safety, or operational risk, ideally within healthcare, long‑term care, retirement living, community care, or social services
• Experience conducting facility surveys, leadership and staff interviews, and specialized risk assessments (e.g., fire/life safety, evacuation, contractor/vendor risk, property features)
• Demonstrated expertise in healthcare, long-term care and social service risk areas such as patient/resident handling, slips/trips/falls, infection prevention and control, medication safety, safeguarding and supervision, workplace violence prevention, incident investigation, and emergency preparedness
• Proven ability to produce clear, accurate reports and risk narratives for customers, brokers, and underwriting
• A valid driver’s license and the ability to travel frequently.

Benefits

• You will work from your home office, with the flexibility to create your own schedule.
• We also provide you with all the hardware you will need to set up your workspace!
• As you will be on the road, we will provide you with a company vehicle and take care of all additional expenses!
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.