Solutions Consultant

Role Overview

• Partnering with Sales to build solutions that win
• Work alongside our Sales & Success team to craft tailored demos and workflow recommendations that expose Canva’s value across marketing, comms, education, operations and creative teams.
• Lead enterprise discovery, unpack complex workflow challenges and map them to compelling, scalable Canva solutions.
• Support EMEA Strategic and Enterprise opportunities across UKI, France, Benelux and DACH.
• Communicate complex ideas simply
• Take global content workflows and make them visual, engaging and easy to understand.
• Present solutions through clear, beautiful storytelling, helping customers imagine entirely new ways of working.
• Make “design” and “workflow governance” accessible to everyone, regardless of skill level.
• Be the go-to EMEA expert for Canva workflows
• Advise on how customers can move from legacy tools (Adobe, Google, PowerPoint, Figma) into Canva.
• Help customers optimise creative production, brand governance, template systems, multi-team collaboration and AI-enhanced workflows.
• Navigate EMEA-specific challenges such as multilingual teams, regional content needs and localisation at scale.
• Future-think how EMEA teams learn and scale
• Build repeatable training content that can be repurposed across markets.
• Create playbooks, FAQs, and solution guides for internal teams and customers.
• Partner with our Specialist SCs (Affinity, Flourish, Leonardo) and Technical Pre-Sales teams for deeper technical or product-specific discovery.
• Work cross-functionally
• Work closely with Sales, Customer Success, TAMs, Implementation, Product, Engineering and leadership to ensure a seamless customer journey.
• Help Sales shape account strategy and identify new opportunities.
• Position Canva as a catalyst for organisational change helping customers reimagine how they create and collaborate.

Requirements

• You have experience in pre-sales, consulting, creative workflows or enterprise onboarding.
• You love solving customer problems and designing elegant creative workflows.
• You’ve delivered training or workshops for business audiences virtually or in person.
• You’re passionate about speaking “design language” and helping teams unlock their creativity.
• You have professional presentation skills and feel comfortable speaking to senior stakeholders and in-front of large audiences.
• You’re structured, organised and can manage multiple workstreams at once.
• You’re calm under pressure, collaborative and a great communicator.
• You’re curious, resourceful and love helping colleagues and customers learn.
• You understand brand governance, template systems and creative operations.
• Must have: High proficiency in visual design tools (Adobe Creative Cloud, Canva, Figma)
• Strong ability to design demos and workflows within Canva
• A proven partner of Sales organisations in driving account strategy
• Position Canva as the strategic creative solution at enterprise scale
• Act as a trusted advisor to both colleagues and customers
• Help Canva achieve its revenue goals through powerful solution storytelling
• Be a visionary and help customers imagine entirely new ways of working
• Fluency in German, to support our DACH customers.

Tech Stack

• Cloud

Benefits

• Equity packages
• we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally