Relationship Manager – Manufacturing, Technology, Financial Services

Role Overview

• Collaborate to maintain and expand business relationships
• Conduct and support retention, client satisfaction, and development activities
• Develop relationships with clients by understanding their business needs
• Create and maintain strategic account plans for top clients
• Support renewal of existing business and client retention activities
• Generate client advocacy to promote innovation
• Lead client briefings and quarterly business reviews
• Collaborate with Customer Success team for data quality best practices

Requirements

• Bachelor's degree or equivalent experience
• 3+ years complex relationship management related experience
• Experience in Experian Employer Services (Verifications, Unemployment, Employer Tax Services, WOTC, Onboarding, I9, Paperless Pay, W2 and ACA)
• Experience with consultative sales, customer service and project management
• Ability to travel

Benefits

• Great compensation package including uncapped commission
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays