Senior Program Manager – Governance, Strategic Programs

Role Overview

• Design and implement governance frameworks across GMPO programs (closures, EOL, migrations, workarounds)
• Establish and continuously improve playbooks, standards, and ways of working
• Drive consistency in decision-making, documentation, and execution across regions
• Facilitate governance forums, ensuring clear outcomes, accountability, and follow-through
• Guide delivery and execution teams on adoption of defined processes and standards, ensuring consistent application across programs
• Continuously monitor process effectiveness, identifying gaps and adjusting frameworks to improve execution, speed, and quality
• Provide structure and oversight for complex, cross-functional initiatives that may not fit traditional program models
• Support prioritization and decision-making for IBXs under review or in transition
• Partner with global and regional leaders to align on strategy and execution pathways
• Own and operate program intake processes, including evaluation, scoping, and prioritization
• Maintain centralized tracking systems and databases for all in-scope programs and IBXs
• Consult with cross-functional teams (Operations, Sales, Finance, Legal, etc.) on unique or complex edge cases
• Ensure clarity on ownership, funding, and next steps before program activation
• Develop and maintain global dashboards providing visibility into IBXs under review, strategic options, approved actions, and final customer dispositions
• Deliver clear, concise reporting to executive leadership (RAG status, key risks, decisions required)
• Translate complex program landscapes into simple, actionable insights.

Requirements

• 7+ years of program or project management experience, with a strong focus on governance, operations, or strategy
• Proven track record of building and running governance frameworks and process-driven programs
• Experience managing complex, cross-functional initiatives in a global environment
• Strong understanding of data center operations, infrastructure lifecycle (EOL), or colocation environments preferred
• Experience developing dashboards, tracking systems, and executive-level reporting
• Demonstrated ability to manage ambiguity and structure loosely defined problem spaces.

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
• Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
• Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
• Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge.