Serve as the subject matter expert (SME) for the Coupa platform within the EX organization.
Partner directly with Finance, Procurement, and Legal teams in the EMEA and APJC regions to capture detailed business requirements.
Drive the end-to-end delivery lifecycle for Coupa enhancements and new features, including requirement gathering, functional design, configuration, testing (UAT support), and deployment.
Analyze current P2P and Spend Management business processes, identify gaps, and propose solutions within Coupa.
Work closely with the Integration Engineering team to define data mapping and integration logic between Coupa and other enterprise systems.
Create and maintain comprehensive documentation, including process flows, functional specifications, and training materials.
Provide Tier 2/3 functional support for Coupa, troubleshooting complex issues, analyzing root causes, and implementing effective resolutions.

Experience as a Business Systems Analyst or Functional Consultant focused on Finance or Procurement systems.
Hands-on experience with the Coupa platform, including configuration and implementation of core modules (Procurement, Invoicing, Expenses, Contract Management).
Demonstrated experience supporting or implementing Coupa for organizations with a significant presence in the EMEA and/or APJC regions, including knowledge of regional statutory/tax requirements and localizations.
Strong understanding of end-to-end Procure-to-Pay (P2P) and Spend Management processes.
Proven ability to bridge the gap between business requirements and technical implementation, translating complex business problems into clear functional and technical specifications.
Experience working with integration methodologies and understanding API/integration documentation for connecting Coupa to ERP/Financial systems (e.g., Oracle, SAP).
Excellent analytical, communication, and presentation skills, with the ability to effectively engage and influence stakeholders across different cultures and time zones.
Self-starter with the ability to work independently and manage multiple concurrent projects.

Senior Systems Analyst – Coupa

Key skills