The Field Service Engineer is responsible for executing on-site installation, maintenance, troubleshooting, and repair activities for rotating equipment, including motors and generators.
This role ensures optimal equipment performance, reliability, and customer satisfaction while adhering to safety and quality standards.
Working within a structured operational framework, the engineer performs both preventive and corrective maintenance, supports commissioning activities, and delivers technical expertise at customer sites.
Execute preventive and corrective maintenance activities in line with company standards and procedures.
Conduct on-site inspections, diagnostics, and troubleshooting to resolve technical issues efficiently.
Carry out dismantling, inspection, repair, and reassembly of motors and generators.
Act as the primary on-site contact for customers during service activities.
Provide technical guidance, training, and operational support to customers.
Build and maintain strong customer relationships through professional communication.
Prepare job plans, material lists, and ensure availability of tools and spare parts.
Support outage planning and execution schedules.
Requirements
Bachelor’s Degree in Electrical Engineering or a related discipline.
Proven experience in field service engineering, preferably with rotating equipment (motors and generators).
Hands-on experience in installation, commissioning, and maintenance of large electrical machines.
Strong knowledge of motors, generators, and associated auxiliary systems.
Proficiency in electrical testing and diagnostic tools.
Experience with vibration analysis, alignment, and condition monitoring techniques.
Familiarity with service management systems and digital reporting tools.
Strong problem-solving and analytical skills.
Excellent communication and customer-facing abilities.
Ability to work independently in remote and challenging environments.
Good planning, organizational, and reporting skills.
Willingness to travel extensively (90%+), including short-notice assignments.
Ability to work offshore and on marine vessels for extended durations.
Flexibility to work across domestic and international locations.