Key skills
SAP
About this role
Role Overview
- Provide exceptional remote-based support for mission-critical SAP applications
- Solve complex customer issues using methodical troubleshooting
- Support client customizations, sharing experience and best practices advice
- Develop or work with a developer to deliver application break fixes for critical product defects
- Collaborate with team members in a virtual team environment
Requirements
- 5 to 9 years of relevant SAP experience particularly with SD Modules
- 5 to 9 years of direct support of application end-users in a corporate environment
- A track record of successful roles in several SAP implementation or upgrade projects
- Deep working knowledge and understanding of supporting business processes
- Analytical, logical problem resolution skills
- SAP certification(s) preferred.
- Fluency in both English & Portuguese is required.
Benefits
- Compensation, bonuses, and benefits commensurate with skills
- Flexibility in working hours to meet clients' needs
- Proactive work culture with 24/7 support organization