Workforce Planning Analyst
Hartford, Connecticut, United States of America
Full Time
1 week ago
$57,200 - $85,800 USD
Visa Sponsor
Key skills
CommunicationCritical Thinking
About this role
Role Overview
- Leverage workload needs to plan staffing levels
- Monitor service levels and staffing needs
- Use business indicators to make decisions
- Communicate changes in contact patterns
- Oversee real-time responses to events
Requirements
- Experience in workforce planning or workforce management
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, SharePoint)
- Ability to analyze data and identify trends
- Strong critical thinking skills
- Excellent communication skills
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities