Lead the delivery of multiple concurrent, high‑complexity IT projects and programs, managing schedules, scope, interdependencies, risks, issues, and change control across enterprise workstreams.
Operate with a high degree of autonomy and judgment, proactively identifying delivery risks, resourcing constraints, and sequencing tradeoffs, and recommending mitigation strategies to senior stakeholders.
Apply appropriate delivery methodologies (Agile, Hybrid, Waterfall) based on project context, ensuring consistency with PMO standards while tailoring execution to business needs.
Own the IT project intake process end‑to‑end: standardize submission criteria, conduct intake triage, assess feasibility and delivery readiness, and facilitate prioritization with IT and business leaders.
Enable seamless transition from intake to execution, ensuring clarity of ownership, timelines, dependencies, and governance expectations.
Facilitate executive-ready intake forums, providing clear visibility into pipeline, capacity, and prioritization trade-offs, and escalating conflicts or resourcing risks with well-developed recommendations to support timely decision-making.
Own stakeholder engagement within delivered projects, providing regular reporting across milestones, KPIs, financials, risks, and dependencies with clear articulation of status, impacts, and recommended actions.
Actively contribute to the maturation of the PMO by developing and improving standards, templates, playbooks, governance checkpoints, and intake SOPs.
Manage third‑party vendors and implementation partners, including oversight of delivery plans, milestones, and SOW commitments.
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
7+ years of hands‑on IT project or program management with a track record of delivering large, complex initiatives from inception to closure.
Demonstrated experience with budget and resource management across multi‑team programs.
PMP or equivalent certification preferred; ITIL or other relevant IT certifications a plus.
Payments industry exposure is a plus.
Experience owning and operating a centralized project intake process.
Tech Stack
PMP
Benefits
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
Fullsteam is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.