Senior IT Project Manager

Role Overview

• Lead the delivery of multiple concurrent, high‑complexity IT projects and programs, managing schedules, scope, interdependencies, risks, issues, and change control across enterprise workstreams.
• Operate with a high degree of autonomy and judgment, proactively identifying delivery risks, resourcing constraints, and sequencing tradeoffs, and recommending mitigation strategies to senior stakeholders.
• Apply appropriate delivery methodologies (Agile, Hybrid, Waterfall) based on project context, ensuring consistency with PMO standards while tailoring execution to business needs.
• Own the IT project intake process end‑to‑end: standardize submission criteria, conduct intake triage, assess feasibility and delivery readiness, and facilitate prioritization with IT and business leaders.
• Enable seamless transition from intake to execution, ensuring clarity of ownership, timelines, dependencies, and governance expectations.
• Facilitate executive-ready intake forums, providing clear visibility into pipeline, capacity, and prioritization trade-offs, and escalating conflicts or resourcing risks with well-developed recommendations to support timely decision-making.
• Own stakeholder engagement within delivered projects, providing regular reporting across milestones, KPIs, financials, risks, and dependencies with clear articulation of status, impacts, and recommended actions.
• Actively contribute to the maturation of the PMO by developing and improving standards, templates, playbooks, governance checkpoints, and intake SOPs.
• Manage third‑party vendors and implementation partners, including oversight of delivery plans, milestones, and SOW commitments.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• 7+ years of hands‑on IT project or program management with a track record of delivering large, complex initiatives from inception to closure.
• Demonstrated experience with budget and resource management across multi‑team programs.
• PMP or equivalent certification preferred; ITIL or other relevant IT certifications a plus.
• Payments industry exposure is a plus.
• Experience owning and operating a centralized project intake process.

Tech Stack

• PMP

Benefits

• Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
• Fullsteam is an Equal Opportunity/Affirmative Action employer.
• All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.