Act as a filter point for client communication at a technical level
Effectively interact with our partners including providing technical explanations and guidance, running meetings and managing new and existing partner relationships throughout the integration and live phases
Provide technical insight and expertise to partners and work with them in order to maximise their growth
Communicate and coordinate with different tech teams to ensure that everything runs smoothly
Analyse the business and operational procedures to improve integration processes
Liaise with and configure third party providers integrated into GiG Platform
Track progress and provide regular internal updates on timelines and partner plans
Find new and innovative solutions for technical problems

A broad technical knowledge across various fields: namely Infrastructure, Databases, Front End, Back End, APIs, SQL
Proven ability to manage multiple accounts at a time
Proven experience in successfully working directly with partners or clients in a primary contact or lead role
Excellent problem-solving and technical, organisational skills
High level knowledge of different software development processes
Good negotiation and presentation skills
Excellent verbal and written communications skills in English (other languages a plus)
Willingness to roll up your sleeves and get things done
Excellent team player
Knowledge of different verticals of the gaming industry including casino & sportsbook

Technical Integrations Manager

Key skills