Senior Technical Program Manager

Role Overview

• Serve as a customer‑centric servant leader for one or more Agile teams, fostering self‑organization, accountability, and continuous improvement
• Coach engineers, Product Owners, and stakeholders on Scrum, SAFe, and Lean‑Agile principles to drive healthy, high‑performing teams
• Facilitate Agile ceremonies, including Daily Stand‑ups, Iteration Planning, Reviews/Demos, Retrospectives, and Backlog Refinement, ensuring they are purposeful, time‑boxed, and outcome‑driven
• Actively support Program Increment (PI) Planning and ART‑level events, enabling alignment and predictable delivery across teams
• Partner closely with Product Owners to maintain clear, prioritized, and healthy backlogs aligned to customer and business outcomes
• Drive delivery discipline by ensuring work items are properly sized, estimated, updated, and closed according to team standards
• Use Azure DevOps metrics and queries to monitor backlog health, sprint execution, flow, and aging work items
• Identify, escalate, and help remove team‑level and cross‑team impediments to improve flow and protect team focus
• Facilitate dependency management and cross‑team collaboration within the ART to support reliable delivery
• Leverage delivery metrics (velocity, throughput, cycle time) to support forecasting, transparency, and data‑driven continuous improvement
• Lead impactful retrospectives that result in measurable improvements and innovative ways of working
• Collaborate with Scrum Masters, TPMs, Product Owners, RTEs, and stakeholders to ensure alignment across the program
• Model collaborative, agile leadership behaviors and help strengthen Agile adoption across the organization

Requirements

• 3–5+ years of experience as a Scrum Master or similar Agile delivery role supporting multi‑phase software programs
• Strong, hands‑on experience with Scrum and SAFe in an enterprise environment
• Proven ability to facilitate Agile ceremonies and PI Planning events with confidence and clarity
• Demonstrated success coaching teams and leaders toward higher levels of Agile maturity
• Experience using Azure DevOps (or similar tools) for backlog management, delivery tracking, and reporting
• Excellent communication, facilitation, and conflict‑resolution skills
• Bachelor’s degree in Computer Science, Engineering, Business Process Management, or a related field (or equivalent experience)

Tech Stack

• Azure

Benefits

• competitive benefit package including financial, social, health and wellbeing programs
• paid vacation
• 401k matching
• employee stock purchase program
• hybrid work schedule