Serve as a customer‑centric servant leader for one or more Agile teams, fostering self‑organization, accountability, and continuous improvement
Coach engineers, Product Owners, and stakeholders on Scrum, SAFe, and Lean‑Agile principles to drive healthy, high‑performing teams
Facilitate Agile ceremonies, including Daily Stand‑ups, Iteration Planning, Reviews/Demos, Retrospectives, and Backlog Refinement, ensuring they are purposeful, time‑boxed, and outcome‑driven
Actively support Program Increment (PI) Planning and ART‑level events, enabling alignment and predictable delivery across teams
Partner closely with Product Owners to maintain clear, prioritized, and healthy backlogs aligned to customer and business outcomes
Drive delivery discipline by ensuring work items are properly sized, estimated, updated, and closed according to team standards
Use Azure DevOps metrics and queries to monitor backlog health, sprint execution, flow, and aging work items
Identify, escalate, and help remove team‑level and cross‑team impediments to improve flow and protect team focus
Facilitate dependency management and cross‑team collaboration within the ART to support reliable delivery
Leverage delivery metrics (velocity, throughput, cycle time) to support forecasting, transparency, and data‑driven continuous improvement
Lead impactful retrospectives that result in measurable improvements and innovative ways of working
Collaborate with Scrum Masters, TPMs, Product Owners, RTEs, and stakeholders to ensure alignment across the program
Model collaborative, agile leadership behaviors and help strengthen Agile adoption across the organization
Requirements
3–5+ years of experience as a Scrum Master or similar Agile delivery role supporting multi‑phase software programs
Strong, hands‑on experience with Scrum and SAFe in an enterprise environment
Proven ability to facilitate Agile ceremonies and PI Planning events with confidence and clarity
Demonstrated success coaching teams and leaders toward higher levels of Agile maturity
Experience using Azure DevOps (or similar tools) for backlog management, delivery tracking, and reporting
Excellent communication, facilitation, and conflict‑resolution skills
Bachelor’s degree in Computer Science, Engineering, Business Process Management, or a related field (or equivalent experience)
Tech Stack
Azure
Benefits
competitive benefit package including financial, social, health and wellbeing programs
paid vacation
401k matching
employee stock purchase program
hybrid work schedule
Senior Technical Program Manager at Itron, Inc. | JobVerse