Support the day-to-day execution of CRM campaigns (email, push notifications)
Build and schedule campaigns in CRM tools, ensuring accuracy in targeting, content, and timing
Manage and push live customer communications (e.g. promotional messages, lifecycle campaigns)
Assist in the creation and localization of campaign content across different channels and audiences
Perform quality checks (QA) before launch to ensure a smooth customer experience
Act as a key operational link between campaign planning and execution
Monitor campaign performance (open rates, click-through rates, conversions, retention)
Support the creation of regular CRM performance reports
Analyze campaign results and help identify trends, insights, and improvement opportunities
Assist in A/B testing initiatives and summarize key learnings
Work closely with the CRM manager to understand how engagement strategies are defined
Contribute to campaign reviews and learn how performance insights inform decisions
Support preparation of presentations and materials for internal stakeholders
Gain hands-on experience with CRM tools and customer data
Learn how to translate data into actionable insights
Develop a strong understanding of how CRM contributes to growth and customer retention
Progressively take on more ownership as your skills and confidence grow

Currently studying towards a Bachelor’s or Master’s degree in Belgium (e.g. business, economics, marketing, or similar)
Available for a 6-month internship (with potential extension up to 12 months)
Comfortable working in English (French and/or Dutch)
Basic familiarity with Google Sheets / Excel (data handling)
Interest in CRM tools or marketing automation is a plus

Marketing CRM Intern

Key skills