Key skills
CloudITSMLinuxVMware
About this role
Role Overview
- Operate and manage Rubrik clusters and SLA domains; monitor jobs and resolve failures**
- Onboard new VMs, databases, and clients into backup policies**
- Perform regular restore tests (file, VM, database) and document DR evidence**
- Manage retention, archival, and capacity utilization; initiate expansions when needed**
- Troubleshoot backup/restore issues related to agents, networks, and performance**
- Ensure application-consistent backups in coordination with application owners**
- Produce compliance and governance reports (success rates, RTO/RPO, exceptions)**
- Maintain and improve runbooks for backup failures and recovery procedures**
- Validate immutability and security configurations**
- Keep CMDB records accurate for protected systems**
- Participate in DR exercises and full recovery simulations**
- Review long-running or failed jobs and implement improvements**
- Communicate maintenance windows and service updates to stakeholders**
- Coordinate with vendor support and document root cause analyses (RCA)
Requirements
- Strong experience with Rubrik (SLA domains, instant recovery, archival) in on-prem and cloud environments**
- Solid understanding of backup/restore strategies for VMware, Windows/Linux, and databases**
- Experience with network tuning, agent deployment, and troubleshooting**
- Knowledge of DR concepts (RTO/RPO) and testing methodologies**
- Familiarity with ITSM processes, reporting, and capacity/licensing management
Tech Stack
- Cloud
- ITSM
- Linux
- VMware
Benefits
- Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.
- You count as a person, our doors are always open.
- We live the Qualysoft Team Spirit and stand for transparency!