Key skills
AnalyticsLookerCommunicationCustomer SuccessSales
About this role
Role Overview
- Acquire a thorough understanding of key customer needs and requirements, develop trust relationships and pitch new solutions or improvements.
- Serve as the communication link between key customers and internal teams.
- Solve any issues faced by clients.
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Provide sales forecasts and market updates to Aleph management.
Requirements
- 3+ years in some of the following roles or similar ones
- Key account manager in a leading performance marketing agency.
- Account manager in any major advertising platform (Google, Facebook, etc.).
- Performance specialist or similar in a marketing team.
- Customer success manager in marketing technology company.
- Experience running sophisticated SEM campaigns with large budgets.
- Experience running other performance campaigns is also valuable (Objectives: ROAS, CPA, CPL, etc.).
- Attribution models and experiments design.
- Conversion tracking (pixels, MMPs, SDKs).
- Proactive commercial mindset.
- Strong problem-solving skills and a willingness to learn.
- Analytical acumen and attention to detail.
- English (required)
- Spanish (required)
- Required: Excel, Google Sheets, PowerPoint, Google Slides.
- Desirable: Analytics, Tag Manager, MMPs (AppsFlyer, Adjust, etc.), Looker studio.