Lead, mentor, and manage a team of KYB Analysts, ensuring consistent quality and adherence to SLAs across the team
Allocate and oversee team workload, monitor performance metrics, and drive continuous improvement in onboarding processes
Act as the primary escalation point for complex KYB cases, key risks, and issues, ensuring timely resolution and communication to senior management
Oversee the end-to-end review and verification of client onboarding applications, ensuring compliance with internal policies and regulatory requirements
Maintain strong relationships with Relationship Partner Teams and liaise directly with clients as required to obtain all necessary supporting evidence for KYC due diligence
Ensure effective 2-eyed and 4-eyed customer due diligence processes are followed, acting as a senior checker and sign-off authority
Oversee risk assessments, periodic/trigger reviews, and enhanced due diligence conducted by the team, ensuring thoroughness and consistency
Monitor and review documentation of unusual activity or AML flags escalated by analysts
Identify training needs and coordinate internal and external training programs related to AML/CFT and other relevant subjects for the team
Contribute to the development and refinement of KYB policies, procedures, and workflows in collaboration with senior compliance leadership
Handle general administration and ancillary activities related to the above functions in accordance with business requirements

At least 8 years of experience in a corporate onboarding/KYB role, particularly for offshore jurisdictions, with substantial knowledge of relevant rules and regulations
Minimum 1–2 years of team leadership or supervisory experience
Fluent English speaker
Strong knowledge of multiple client types (e.g. Limited Companies, Funds, Partnerships, Trusts)
ACAMS/CAMS/CCAS/ICA certification or equivalent highly preferred
Demonstrated ability to coach, develop, and manage analyst-level staff
Strong time management, organizational, and stakeholder relationship skills
Adaptable in an evolving, fast-moving environment
Good knowledge of provisions of local laws, directives, regulations, and standards applicable to subject persons
Good knowledge of upcoming regulation of virtual currency policies is a strong plus

Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Compliance Team Lead – KYB

Key skills