To manage change projects that help the organisation achieve its strategic objectives.
Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
Communication with stakeholders, including senior management, project teams, and external partners.
Management of project teams, ensuring that they are properly resourced.
Management of project budgets, ensuring that projects are delivered within the agreed budget.
Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
Facilitation of change management activities, including training and communication.

Demonstrated delivery of complex change across multi workstream programmes spanning technology, operations, and customer journeys, managing interdependencies across platforms and teams from inception to embedment and handover to BAU.
Proven ability to managing the delivery in a matrix organisation with a wide range of stakeholders, including first and second line functions, such as Compliance, Legal, Risk, Controls, Technology Operations and ExCo/ExCo-1.
Fluent in both Agile and Waterfall methodologies, with the ability to tailor governance, planning, and controls to align with business outcomes and the delivery context.
A background in Finance, with a strong understanding of the sector’s operating environment.
Experience operating in a regulated environment, with a solid understanding of regulatory accountability and the ability to ensure traceability of end-state solutions to relevant regulations and/or contractual obligations.
Comfortable working in ambiguous environments, maintaining delivery momentum and discipline as priorities, regulatory interpretations, or scope evolve over time.
Strong business acumen, ability to balance business outcomes with customer impact, operational practicality, and technological feasibility.

Programme Manager

Key skills