Proactive and regular maintenance of customer relationships
Managing all purchasing and technical stakeholders
Professionally documenting activities in Salesforce
Driving customer budgeting
Developing account plans
Monitoring variances and taking early action to meet or exceed financial targets
Acquiring new customers and business
Driving cross‑selling opportunities
Managing customer negotiations
Coordinating internal preparations with SCM, PM and other teams
Identifying and realizing new technical and commercial business opportunities
Delivering solutions for customer issues
Collaborating with BASF counterparts
Supporting digitalization initiatives
Continuously developing knowledge of products, industry trends and compliance requirements

University degree in chemistry, a STEM discipline, or a relevant technical qualification
Several years of professional experience in the lubricants industry, ideally including application technologies and practical sales experience
Strong knowledge of price management, Salesforce, customer project handling, and both commercial and technical solution development
Very good German and advanced English language skills, with confident use of Salesforce and standard IT applications
Excellent communication skills, a growth mindset, team orientation, intercultural competence, and a proactive, customer‑focused working style

Company car
Fully remote work (100% home office)
Inspiring networks to develop and implement your ideas (e.g., Women in Business)
Mentoring programs and learning opportunities for professional and personal development
Career paths for professional growth, including opportunities to move into other roles within the company
30 vacation days, with options for special leave and sabbaticals
Flexible working time arrangements (e.g., part‑time employment)
Attractive compensation linked to company performance and individual contribution
Bicycle/bike leasing options

Account Manager

Key skills