Accurately enter and update patient and billing information into internal and external (insurance payer portals) systems.
Upload, organize and maintain medical records and supporting documentation.
Review documents for completeness, accuracy, and compliance with insurance payer regulations.
Identify and correct data discrepancies and errors.
Collaborate with billing, revenue cycle, and cross-functional departments to resolve documentation issues.
Provide support for additional Revenue Cycle operations as needed, including billing audits, charge corrections, and special projects.
Perform other duties as assigned.
Requirements
High school diploma or GED required.
1+ years of relevant experience in healthcare billing, data entry, or a related administrative function.
Working knowledge of medical terminology, with preference given to candidates with experience in Behavioral Health or Eating Disorder treatment settings.
Foundational understanding of insurance claim processing and familiarity with CPT (Current Procedural Terminology) coding.
Exceptional attention to detail and a high level of accuracy in data entry tasks.
Proficient in Google Workspace applications, including Gmail, Google Sheets, Google Docs, Google Drive, and Google Calendar.
Proven ability to thrive in a fast-paced, dynamic work environment.
Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
Collaborative team player with a proactive, solution-oriented approach to challenges.