Define and align agent strategies with business objectives and operating models;
Monitor and drive agents' performance and financial results;
Orchestrate deployment and launch in the business environment;
Create and optimize prompts to maximize conversion and business-impact KPIs;
Test and iterate prompts to ensure effectiveness and alignment;
Monitor agent performance, identifying patterns and improvement opportunities based on each agent's objectives and/or targets;
Conduct A/B tests to optimize outcomes and enhance agent performance;
Review and update agents' knowledge base content;
Review and identify opportunities for new API/tool integrations to incorporate new information and workflows into agents;
Document best practices and develop internal guidelines for agent management.

Strong project leadership skills, with excellent communication and influence across multidisciplinary teams;
Experience in business analysis, business case development, and related activities;
Strong communication and storytelling skills, and experience preparing materials for executive-level presentations;
Knowledge of prompt engineering;
Experience with large language models (OpenAI, Gemini, etc.);
Proficient in technical and creative writing;
Strong analytical skills for monitoring KPIs and analyzing agent results aligned with business metrics;
Ability to work in collaborative, multidisciplinary environments.

Differentials:

Here, your Health is a priority
Medical and dental plan
Medication assistance
Health allowance for family members
Free psychotherapy sessions
Telemedicine and second medical opinion
Free flu vaccination
Health care programs
To take care of your Nutrition
Meal voucher or local restaurant benefit (depending on work model)
Food allowance
Christmas food allowance
Ensuring well-being and quality of life in all aspects of life
Gym and fitness studio plans
Home office allowance (hybrid and remote work models)
Pet health plan
Birthday day off
Up to 40% employee discount on our products
Employee membership benefits (partnerships and discounts, multi-brand store, Total Pass gyms, courses, and more!)
Travel and accommodation program
For the Family, our most precious asset
Childcare assistance
Child nutrition credit
Babysitter assistance
School supplies assistance
Legal, psychological, and social counseling
Support for non-traditional parents
Extended parental leave (180 days for mothers and 120 days for fathers)
Mobility for your on-site commute
Commuter card and parking (hybrid and on-site work models)
Security for protection and financial peace of mind
Life insurance
Support for the loss of a parent
Private pension (retirement plan)
Payroll-deductible loans

Projects and Innovation Specialist II – Artificial Intelligence Agents

Key skills